The web interface issues have been resolved and services have returned to normal operations.
Posted Nov 18, 2025 - 15:54 UTC
Identified
Web Interface is accessible now. We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Nov 18, 2025 - 14:52 UTC
Update
We are continuing to investigate this issue.
Posted Nov 18, 2025 - 13:53 UTC
Investigating
We’re currently observing intermittent degradation in performance of the web interface and issue with delayed ingestion of logs. We’ll provide another update within the hour.
Posted Nov 18, 2025 - 12:54 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 18, 2025 - 12:24 UTC
Update
We are continuing to investigate this issue.
Posted Nov 18, 2025 - 12:09 UTC
Investigating
We’re currently investigating degraded performance in the web interface. Some customers may experience intermittent failures accessing the web interface. We’ll provide another update within the hour.
Posted Nov 18, 2025 - 11:50 UTC
This incident affected: Login, Alerting, APM, DEM, RUM, Logs, Database Observability, Network Observability, Kubernetes Observability, Infrastructure Observability, Agent Downloads and Updates, and AIOps Service.