SolarWinds Observability Status

All Systems Operational

Alerting Operational

APM Operational

DEM Operational

RUM Operational

Logs Operational

Database Observability Operational

Network Observability Operational

Kubernetes Observability Operational

Infrastructure Observability Operational

Agent Downloads and Updates Operational

AIOps Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 16, 2025

Delayed Data Ingestion [NA-01]

Resolved - This incident has been resolved.
Dec 16, 01:21 UTC

Identified - We’ve identified the cause of the delay in [Logs / Metrics / Traces] data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Dec 16, 01:04 UTC

Investigating - We’re currently investigating delay in Logs, Metrics & Traces data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Dec 16, 00:36 UTC

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

Delayed Data Ingestion [NA-01]

Resolved - This incident has been resolved.
Dec 11, 03:45 UTC

Monitoring - A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.
Dec 11, 03:23 UTC

Update - We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Dec 11, 03:01 UTC

Identified - We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Dec 11, 02:09 UTC

Investigating - We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Dec 11, 01:21 UTC

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

Planned Maintenance [ NA-01 ]

Completed - The scheduled maintenance has been completed.
Dec 6, 07:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 06:00 UTC

Scheduled - We will be undergoing scheduled maintenance during this time. Customers may briefly experience timeouts when viewing data.
Nov 7, 10:48 UTC

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Degraded Webhook notifications [NA-01, NA-02, EU-01, AP-01]

Resolved - This incident has been resolved.
Dec 2, 13:42 UTC

Update - We are continuing to monitor for any further issues.
Dec 2, 13:26 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Dec 2, 13:25 UTC

Investigating - We have identified an issue where webhook notifications from the SolarWinds Observability SaaS may contain malformed JSON in notification body. This could impact processing by any third party integrations via webhooks and using default templates. Notifications using custom templates are not affected. Our team is actively working on a resolution and will provide updates as soon as possible.
Dec 2, 13:07 UTC