Delayed Data Ingestion [NA-01]

Incident Report for SolarWinds Observability

Resolved

This incident has been resolved.
Posted Dec 11, 2025 - 03:45 UTC

Monitoring

A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.
Posted Dec 11, 2025 - 03:23 UTC

Update

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Dec 11, 2025 - 03:01 UTC

Identified

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Dec 11, 2025 - 02:09 UTC

Investigating

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Posted Dec 11, 2025 - 01:21 UTC
This incident affected: Alerting and Logs.