Delayed Data Ingestion [EU-01]

Incident Report for SolarWinds Observability

Resolved

The ingestion delay issue has been resolved. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.
Posted Jun 26, 2025 - 11:08 UTC

Update

We are continuing to monitor for any further issues.
Posted Jun 26, 2025 - 11:08 UTC

Monitoring

A fix for the Logs data ingestion delay has been deployed, and we’re actively monitoring to ensure full recovery. Some new data may still be missing from the UI, alerts may be delayed, and dashboards could reflect outdated information. We’ll share another update within the hour.
Posted Jun 26, 2025 - 11:01 UTC

Identified

We’ve identified the cause of the delay in Logs data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Jun 26, 2025 - 10:58 UTC

Update

We are continuing to investigate this issue.
Posted Jun 26, 2025 - 10:19 UTC

Investigating

We’re currently investigating delay in Logs data ingestion. As a result, New data may not appear in the UI, alerts may be delayed, and some dashboards could show missing or outdated values. We’ll provide another update within the hour.
Posted Jun 26, 2025 - 10:17 UTC
This incident affected: Alerting and Logs.