The backfill is now complete. All data has been restored. New data is now processing normally, and alerts and dashboards should reflect up-to-date information.
Posted Aug 21, 2026 - 00:41 UTC
Update
The backfill is making progess, however, some customers may still see data gaps in the UI between 9:40 UTC and 14:40 UTC while it completes. We are still actively replaying the missing data, and the backfill is expected to take approximately an hour to complete.
Next update within 1 hour.
Posted Aug 20, 2026 - 23:40 UTC
Update
The ingestion delay has fully recovered, and the latest data should now be visible in the UI. Alerting has also returned to real-time processing.
There will be data gaps in the UI between 9:40 UTC and 14:40 UTC while we complete the backfill. We are actively replaying the missing data, and the backfill is expected to take approximately 24–48 hours to complete.
Next update within 8 hours.
Posted Aug 20, 2026 - 15:51 UTC
Identified
We’ve identified the cause of the delay in Logs, Metrics and Traces data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Aug 20, 2026 - 14:49 UTC
Investigating
We’ve identified the cause of the delay in Logs, Metrics & Traces data ingestion and are working on a fix. New data may not appear in the UI, alerts could be delayed, and some dashboards might show missing or outdated values. We’ll provide an update within the hour.
Posted Aug 20, 2026 - 14:13 UTC
This incident affected: Alerting, APM, DEM, RUM, Logs, Database Observability, Network Observability, Kubernetes Observability, Infrastructure Observability, and Agent Downloads and Updates.